Last updated: August 2025.
By accessing our website and/or using our services, you agree to the following Terms and Conditions:
1. Services Provided
My Ability Angel delivers a range of disability and aged care support services under the NDIS and Commonwealth Home Support Programme (CHSP). Services are delivered based on an agreed support plan and service agreement.
2. Eligibility
Access to services may be subject to eligibility under NDIS, CHSP or other government programs. You must provide truthful and accurate information to help us assess your needs.
3. Cancellations & Minimum Charges
- We require at least 24 hours’ notice for service cancellations.
- Services cancelled with less than 24 hours’ notice may incur the full service charge.
- A minimum booking of 2 hours applies to most services.
4. Payments
- Fees are charged in line with your plan or as per our standard rates
- Payment is due via direct debit unless otherwise agreed in writing
- Late or non-payment may affect your access to future services
5. Code of Conduct
Both participants and staff are expected to engage respectfully, safely, and lawfully at all times. Abuse, discrimination, or unsafe conduct may result in service suspension or termination.
6. Intellectual Property
All website content, branding and materials are owned by My Ability Angel and cannot be reused or reproduced without written permission.
7. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our services or website indicates your agreement with the most current version.
8. Disclaimer
While we do our best to ensure accurate and up-to-date information, we are not liable for any errors, interruptions or external links on this website.
9. Contact
Telephone: (02) 9981 1924
Email: info@myabilityangel.com.au